🌟 How to Get Started with Support at Home

 Step 1: Check if You’re Eligible

Before diving in, let’s see if you (or your family member) might qualify:
✅ Aged 65 or older (or 50 + for Aboriginal or Torres Strait Islander peoples)
✅ Living at home and wanting a little extra help to stay independent
✅ Finding some daily tasks are becoming tricky — things like cooking, cleaning, or getting around safely

If that sounds like you — you’re ready for the next step!

📝 Step 2: Have an Assessment

An assessor will visit (or sometimes call) to chat about what’s going on day-to-day and what kind of help would make life easier.
They’ll look at things like:

What you can do on your own

What’s getting harder

The supports that might keep you living safely at home

💡 Tip: It’s helpful to have a family member or friend with you — they can help you remember details and share how things are going.

💡 Step 3: Create Your Individual Support Plan

After the assessment, you’ll get an Individual Support Plan — think of it as your personal roadmap to staying independent!
It lists:

The supports you’ll receive

How often you’ll receive them

Your goals for living well at home

This plan makes sure everything is tailored to you.

📬 Step 4: Receive Your “Notice of Decision”

Once your plan is reviewed, you’ll get a Notice of Decision from the government.
This letter confirms:

Whether you’re eligible for Support at Home

Your funding level (from Level 1 to Level 8)

Don’t worry if it sounds a bit formal — Alpha Support at Home can help you understand exactly what it means!

🏡 Step 5: Choose Your Provider (That’s Us 👋)

Now it’s time to choose a provider to deliver your supports.
When you pick Alpha Support at Home, we’ll:

Review your Support Plan with you

Work out a service schedule that fits your lifestyle

Match you with friendly, qualified staff who fit your needs

We’re all about personal, flexible support that makes life easier.

💰 Step 6: Budget Assignment & Service Setup

Once your funding level is confirmed, your budget is ready to go.
Together, we’ll:

Finalise what’s included

Make sure you’re getting the most value from your funding

Set a start date for services

Then — you’re all set to begin your journey with Alpha Support at Home! 🎉

❤️ Need a Hand?

If you’re unsure where to start or just want to chat it through, give us a call or send us a message.
We love helping people get started with confidence — because home is where your heart (and independence) belong.