💡 Understanding the Support at Home Program & Funding Levels
If you’re curious about how the Support at Home Program works — you’re in the right place!
Table of Contents
🌿 What Is the Support at Home Program?
The Support at Home Program is an Australian Government initiative designed to help older Australians live independently and safely at home for longer.
It brings together home care supports — such as cleaning, personal care, nursing, and meal preparation — under one simplified system.
The goal?
To give you choice and flexibility in the types of help you receive, and who provides it.
At Alpha Support at Home, we make sure your services are personal, reliable, and perfectly matched to your lifestyle.
📊 Funding Levels 1–8 Explained
Support at Home funding comes in eight levels, based on how much assistance you need.
Here’s a quick, easy-to-follow guide 👇
| Level | Support Needs | Indicative Annual Budget | Example Services |
|---|---|---|---|
| Level 1 | Basic support | Around $4,000–$6,000 | Light cleaning, meal prep, transport |
| Level 2 | Low support | Around $10,000–$12,000 | Personal care, domestic help, shopping |
| Level 3 | Moderate support | Around $20,000–$25,000 | Regular personal care, social support |
| Level 4 | High support | Around $35,000–$40,000 | Complex care, mobility assistance, allied health |
| Level 5–6 | Higher-level needs | Around $45,000–$55,000 | Daily nursing, therapy, home modifications |
| Level 7–8 | Intensive needs | Around $60,000–$75,000+ | 24-hour support, clinical care, ongoing case management |
(Budgets are indicative and set by the government. The exact amount depends on your individual circumstances and assessment.)
🧩 What Can Be Funded?
Your funding can cover a wide range of supports — all aimed at keeping you safe, independent, and happy at home.
Examples include:
🏠 Home help: cleaning, laundry, meal preparation
🧑⚕️ Clinical support: nursing, medication management, allied health
🚗 Community access: transport to appointments or social activities
🪑 Assistive technology: shower chairs, mobility aids, safety rails
💬 Social connection: companionship visits, outings, or hobby support
💡 Remember: The goal is to match services to your lifestyle and goals — not the other way around.
💰 How the Budget Works
Once you’re approved and assigned a funding level, your budget becomes available for the services you choose.
Here’s how it works:
You receive your Individual Support Plan – outlining what supports you’re eligible for.
You choose your provider – that’s where Alpha Support at Home comes in!
We work with you to design a service schedule that meets your needs and fits your budget.
Your budget is managed transparently – you’ll always know where your funds are going.
We believe in keeping things simple, honest, and flexible — so you always get value and care that fits your life. 💛
🪄 Choosing Alpha Support at Home
When you partner with Alpha Support at Home, you’re choosing:
Personalised care designed around you
Clear communication (no confusing paperwork!)
Compassionate staff who genuinely care
Flexible options as your needs change
We’re here to help you understand your funding, navigate your options, and feel supported every step of the way.
📞 Ready to Begin?
Starting your Support at Home journey is easier than you think.
Contact Alpha Support at Home today — and let’s make a plan that fits you.
💬 Call us: 1300 023 676
🌐 Visit: alphasupportathome.com.au
💛 Because everyone deserves to feel safe, supported, and at home.